Privacy Policy

Introduction

Welcome to My Lady Trip (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, [www.myladytrip.com] (“Website”). By using our Website, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Book a trip
• Subscribe to our newsletter
• Contact us via email, phone, or contact form

This information may include:

• Name
• Email address
• Phone number
• Postal address
• Payment information
• Passport details (for travel purposes)
• Demographic information such as age and gender

Non-Personal Information

We also collect non-personal information automatically as you navigate through our Website. This may include:

• IP address
• Browser type
• Operating system
• Pages visited on our Website
• Time and date of visits

How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your bookings and reservations
• To communicate with you regarding your bookings, inquiries, and customer service requests
• To personalize your experience on our Website
• To send you newsletters, promotional materials, and other communications (if you have opted-in to receive them)
• To improve our Website, products, and services
• To comply with legal obligations and protect our legal rights

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With trusted third parties who assist us in operating our Website, conducting our business, or servicing you, provided those parties agree to keep this information confidential
• When required by law or to comply with a legal process
• To protect our rights, privacy, safety, or property, and/or that of our users and the public

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure server connections (SSL)
• Data encryption
• Access control measures
• Regular security audits

However, please be aware that no method of internet transmission or electronic storage is 100% secure and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving marketing communications from us
• Withdraw your consent for us to use your personal information

To exercise these rights, please contact us at [hello@myladytrip.com].

Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our Website.

Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

My Lady Trip
Dubai – United Arab Emirates
Email: hello@myladytrip.com
Phone : +971503121552

Last Updated: 05/01/2024

Thank you for choosing My Lady Trip. We are dedicated to providing you with a safe and enjoyable travel experience.